PRIVACY POLICY
Corporate information
Business name
HOTEL PALACE
Registered office address
Viale G. Carducci, 186, 47042 Cesenatico FC, Italy
VAT number - 02213690403
Privacy Policy
This information has been prepared in order to introduce the principles of confidentiality which govern the use by Hotel Palace of data provided by customers, including data collected through this website. This page describes how to manage the site with reference to the processing of personal data of users who consult it. This information is also provided pursuant to EU Regulation 2016/679 (Code regarding the protection of personal data) to those who interact with Web services accessible electronically from the address: http: // www. hotelpalace.it. The information is provided only for this website and not for other websites that may be consulted by the user through links on this website.
By visiting this website, you implicitly declare that you have understood and accepted the processing methods described in this privacy statement. The company Hotel Palace, with registered office in Viale G. Carducci 186, 47042 Cesenatico (FC) in the person of its pro-tempore legal representative, is the data controller of the aforementioned data, which is carried out at the company headquarters for the purposes set out in this document. privacy information, including the purpose of direct marketing in case of consent from the user.
The treatments connected to the web services of this site are handled only by internal staff of the owner company, specifically in charge of the treatment, and by external persons in charge of occasional maintenance / management operations of this website. The personal data provided by users who send requests for informative material or who subscribe to newsletters are used for the sole purpose of performing the service or provision requested. These data may also be used by the company for the pursuit of the following purposes: a) management of the relationship with the customer; b) carrying out the company's own economic activity; c) other purposes related to the activity carried out by the company and connected to it (for example, to improve the products and services offered, even if not strictly related to the services requested by the interested party; market research on customer satisfaction, etc.) . If it is necessary to collect data that allow the personal identification of the user in order to provide the latter with a certain service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purposes of providing the service.
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In the event that the user wishes to make a reservation at the accommodation, the user will be asked for information such as name, address, telephone number, e-mail address, credit card number and preferences regarding the room, in order to to elaborate and process the booking of the requesting user. The Hotel Palace company uses the e-mail address to send the booking confirmation and, if necessary, other information may be used to contact the user in order to obtain some data necessary for processing his reservation. The Hotel Palace company can also use the contact details to: send the user a message prior to arrival summarizing the booking confirmation data, and providing further information regarding the area and the accommodation facility; communicate to the user special offers and promotions in accordance with the provisions of this Privacy Policy; as well as to send the user periodic surveys relating to the degree of satisfaction or market research. The user can revoke the consent given for sending marketing communications at any time. The user can also revoke the consent given for participation in surveys.
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Direct Marketing
As specified above, we would like to provide you with information about new products, promotions, special offers and other information that we believe may be of interest to you. In the event that you have expressly authorized us to do so by ticking the appropriate flag, we will be able to send you this information by post and by telephone, unless you have specified otherwise during registration. If, at any time, you wish that your data not be used for direct marketing purposes, you can notify us by contacting our customer service via email at the following address info @ hotelpalace.it and we will no longer send you any commercial communication. If you have intended to deny your consent to the processing of your data, you will never receive any commercial communication and the data you provide will be used exclusively to respond to your request.
Navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the date and time of the request, the method used. when submitting the request, the size of the response file, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning, and are deleted immediately after processing. The data could be used exclusively by the Judicial Authority to ascertain responsibility in the event of hypothetical computer crimes against the site.
Cookies
Cookies are data created by a server that are stored in text files on the hard disk of your computer and allow the functioning of this website, the use of a specific functionality explicitly requested by the user or allow to improve the functioning of this site, such as cookies that make browsing faster or that show the contents of greatest interest to the user based on previous choices. Cookies can be permanent (so-called persistent cookies), but they can also have a limited duration (so-called session cookies). This site uses both persistent and session cookies. The session cookies are not stored permanently on your computer and disappear when the browser is closed. The persistent ones are used to customize navigation according to the tool used by the user (computer, tablet, smartphone) as well as third-party cookies that are used to analyze site access (eg Google Analytics) and to allow users to share the contents of the site through social networks (FB) or e-mail (Add This). These cookies are stored permanently on your computer and have a variable duration.
Provision of data
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The user is free to provide personal data contained in the request forms or indicated in specific sections of the website to request the sending of informative material or other communications. Failure to provide them does not make it impossible to obtain what is requested even anonymously. Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access to the database.
Processing methods
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Your personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The user always has the right, at any time, to obtain confirmation of the existence or otherwise of the data referring to his person and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (Article 7 of Legislative Decree No. 196/2003). Pursuant to the same article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. This privacy policy may be changed periodically and the use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at http: // www hotelpalace.it, constitutes the Privacy Policy of this website and will be subject to updates published from time to time and bearing the update date.